Our Free Shipping Promise
We offer FREE standard shipping on every order within the continental United States. No hidden fees. No surprises. Just comfort delivered straight to your door.
Processing Time
If your item is in stock, it will ship within 1–2 business days.
If it’s not in stock, please allow about 2 weeks before shipping — that’s because our sofas are proudly made in the USAand custom built just for you. Quality craftsmanship takes time, and we think you’ll agree it’s worth the wait.
Reliable Delivery Partners
We use trusted third-party freight carriers who know how to handle furniture with care, so your sofa arrives safe and sound.
When to Expect Your Sofa
Most orders arrive in about 2 weeks from the ship date, though timing can vary depending on your location.
Want the VIP Treatment?
Upgrade to White Glove Delivery for an additional fee — we’ll bring your sofa inside, unpack it, and set it up exactly where you want it. All you have to do is sit down and relax.
We’ll Keep You Posted
From the moment your sofa leaves us to the moment it’s in your living room, we’ll keep you updated with tracking and delivery details every step of the way.
Our Return Promise
We want you to absolutely love your new sofa. But if something’s not right, we’re here to make it right.
If Your Sofa Arrives Damaged
Please inspect your sofa upon delivery. If you notice any damage, let us know within 48 hours. Snap a few photos and email them to our customer service team. We’ll arrange for the necessary replacement parts to be shipped as soon as possible so you can enjoy your sofa without delay.
If You Change Your Mind
If you’d like to return your sofa for reasons other than damage, we’re happy to help — but you’ll be responsible for the return shipping costs to our warehouse. Large furniture is no small package (our freight carriers will agree), so we encourage you to:
- Read our customer reviews for honest feedback on comfort and style.
- Measure your space carefully (twice!) before purchasing to ensure a perfect fit.
How to Start a Return
Just contact our customer service team, and we’ll walk you through the process and connect you with our trusted freight partners for the return.
Our Goal
To make sure you’re sitting pretty — on a sofa you truly love — with a shopping experience that’s as comfortable as the furniture itself.