Shipping Costs

We offer a flat rate of $199 for shipping which includes our amazing white glove delivery service. No more asking a friend to help you squeeze your sofa through your doorway or hauling away giant boxes once it’s in. Let our pros do all the heavy lifting and trash removal for you!

Processing Time
Every piece of furniture we make is built to order by our skilled craftsmen in Austin, Texas. Our team carefully handcrafts each sofa to ensure exceptional quality, comfort, and durability. Because of this attention to detail, please allow approximately 7-10 business days for production before your order ships. Once your sofa is complete, it will be carefully prepared and sent on its way to your home.

‍Reliable Delivery Partners
We use trusted third-party freight carriers who know how to handle furniture with care, so your sofa arrives safe and sound.

When to Expect Your Sofa
Most orders arrive in 2-3 weeks from the ship date, though timing can vary depending on your location.

We’ll Keep You Posted
From the moment your sofa leaves us to the moment it’s in your living room, we’ll keep you updated with tracking and delivery details every step of the way.

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Our Return Promise

We want you to absolutely love your new sofa. But if something’s not right, we’re here to make it right.

If Your Sofa Arrives Damaged
Please inspect your sofa upon delivery. If you notice any damage, let us know within 48 hours. Snap a few photos and email them to our customer service team. We’ll arrange for the necessary replacement parts to be shipped as soon as possible so you can enjoy your sofa without delay.

If You Change Your Mind
If you’d like to return your sofa for reasons other than damage, we’re happy to help — but you’ll be responsible for the return shipping costs to our warehouse. Large furniture is no small package (our freight carriers will agree), so we encourage you to:

• Read our customer reviews for honest feedback on comfort and style.
• Measure your space carefully (twice!) before purchasing to ensure a perfect fit.

How to Start a Return
Just contact our customer service team, and we’ll walk you through the process and connect you with our trusted freight partners for the return.

Our Goal
To make sure you’re sitting pretty — on a sofa you truly love — with a shopping experience that’s as comfortable as the furniture itself.